1. General strategic

Responsible for the identification, management, control, and successful delivery of HCUK’s material projects, as agreed including:

• Support the setting and delivery of HCUK’s strategic initiatives, managed as projects. Plan these initiatives / projects and ensure they complement each other and collectively serve the needs of the wider business.
• Engage with the Managing Director (MD), Deputy Managing Director (DMD) and Senior Management Team to understand priorities and agree project deliverables, outcomes, and sponsors.
• Identify clear, actionable insights as to how and when the strategic initiatives can be delivered. Communicate critical risks to business (including lack of skills / knowledge) before final approval and as progressed through project life cycle.
• Chair, lead, or delegate authority within the monthly Project Oversight Forum (POF) where material projects are sanctioned, major decisions taken, change requests approved, and all projects reviewed and monitored to closure.
• Develop and implement an agreed project management framework with agreed standards across the business. Employ framework for own projects and ensure utilised by other Project Managers of smaller projects.
• Oversee all projects within the business, including those not project managing directly. Provide support and guidance to other Project Managers as required.
• Formulate and maintain a variety of project documentation to a high-quality including plans, risks & issues logs, meeting minutes and update reports. Ensure action items captured, communicated, and undertaken, in line with plans.
• Identify and implement ongoing business as usual controls and quality assurance actions as part of projects. Own key project related controls and quality assurance actions.
• Understand and ensure compliance with all related and polices, regulations and mandates relevant to any project and deliverables.
• Proactively identify opportunities for the business including services and product development.
• Encourage a culture of change, setting the right behaviours and remodelling change across the business, whilst supporting others focused on BAU tasks.
• Champion and demonstrate an effective Treating Customer Fairly (TCF) culture and ethics within projects and deliverables.

2. Planning & budgetary control

• Take a brief, or a general project idea and translate it into a clear and well thought out project proposal, with a clear and concise business case / rationale.
• Create a project timeline so that all stakeholders understand what is required.
• Agree project costs and people resources and ensure resources managed in line with agreed budget, escalating potential issues if they arise.
• Making sure own projects stay on schedule and assist other Project Managers (smaller projects) to deliver the same.

3. Technical knowledge

• Be aware of and able to use and adapt between the various methodologies for managing a project.
• Maximise the usage of project management software.
• Understand the various tools used within project management.
• Assess, continuously monitor, and effectively manage all project related risks.
• Keep up to date with the latest project management trends and developments.

4. Stakeholder engagement

• Develop close, effective senior working relationships with our OEM partners, HCS, SCUK and other related 3rd party suppliers and organisations.
• Establish strong working relationships with all internal areas of the business, including key stakeholders, project sponsors, MD, DMD and SMT.
• Manage disparate stakeholder agendas, making sure issues and low-level differences within projects are resolved to the benefit of all.
• Escalate any material issues, or where there are various solutions to project challenges, where a Senior Management decision is required.

5. People management and development

• Effectively manage project resources not directly reporting to you.
• Actively support and develop Project Managers responsible for smaller projects, through training and sharing of knowledge and experiences.
• Monitor performance of project team members through clear and tangible objective setting and communication.
• Provide formal and informal project management coaching and mentoring to all staff, where necessary and / or agreed.

6. Communication and reporting

• Communicate effectively with leadership team and tell them what they need to know at the top line.
• Identify, develop, and maintain high quality MI reporting suites and dashboards.
• Manage the monthly Project Oversight Forum.
• Ensure all communication delivered in a timely and clear fashion with expectations clearly set and met.

7. Insight and continuous improvement

• Establish an on-going review process to continually improve and refine the company’s project management framework including processes, capabilities, and performance for all small, medium, and large projects

8. Risk and compliance

• In line with the company’s risk and compliance statement of responsibility and objectives, identify risks, incidents, and breaches, in accordance with company policies and department procedures.

9. Other

• Any other tasks from time to time as may reasonably be requested